Pro

Your reports become a real workflow

Glitchpin Pro does not replace the free plugin: it adds to it. It turns a list of reports into a real team workflow.

What leaves your site is what you set up: your webhooks, and the Freemius licence check.

Capture annotated by the visitor: a blacked-out zone, a rectangle and an arrow.

What the free plugin does not do

Glitchpin Pro is aimed at those who are no longer content with just receiving reports.

They have to be sorted, shared out, not dealt with ten times over, kept on record, and you need to know where the site stands.

It is a team tool, not an "unlocked" version.

Pro

What Glitchpin Pro adds

All the features
  • Kanban board, columns New, To do and In progress, filled with tickets carrying priority, type and assigned person.
    Pro

    Track: history, internal notes, Kanban, overview

    The complete history of the ticket. Every change of status, of priority, of type, of assignment and every occurrence is recorded, with its date. Six months later, you still know why.

  • "Annotate the capture" editor and its toolbar: arrow, rectangle, free draw, text, black out.
    Pro

    Show the problem: annotation and black-out

    The annotation editor. After the capture, the visitor no longer just sends an image: they show the problem in a dedicated editor, "Annotate the capture", before writing a single word.

  • Stored capture of the "Pay an interim invoice" form: the card number and the security code are entirely blacked out.
    Pro

    Protect: automatic masking of sensitive fields

    Automatic masking of sensitive fields. Password fields, and fields the browser recognises as a card number or a one-time code (the autocomplete attribute), are masked before the image is produced. For any other element, tag it with data-octoscope-private.

  • Organise:

    tickets, priority, type, assignment

    Learn more
  • Not repeating yourself:

    occurrences and duplicates

    Learn more
  • Connect:

    signed webhooks, import / export

    Learn more
  • Target:

    advanced visibility and appearance

    Learn more

What leaves your site is what you set up: your webhooks, and the Freemius licence check.

Pro

Glitchpin Pro

The paid plugin

Pricing

Glitchpin stays free, whatever happens. The plans below concern Glitchpin Pro only.

Plan details

€8.99 per month

Billed every month.

Solo plan, 1 site

Buy Glitchpin Pro

Included:

  • 1 site in production
  • all Pro features
  • development and staging sites not counted

€48.99 for life

Billed only once.

Solo plan, 1 site

Buy Glitchpin Pro

Included:

  • 1 site in production
  • all Pro features
  • development and staging sites not counted

Prices in euros, any applicable taxes calculated at checkout.

Refund available for 14 days.

Glitchpin Pro requires Glitchpin 3.0.0 or later, active.

Frequently asked questions

How does the Glitchpin Pro licence work?

Glitchpin Pro is sold outside the WordPress directory and its licence is handled by Freemius. It covers 1 site. Development and staging sites are not counted: the list of recognised domains is the Freemius one. You can release a site at any time and reuse its licence elsewhere.

What happens if I deactivate Pro, or if my licence expires?

Pro features stop, but nothing is deleted: tickets, occurrences, history, internal notes and settings remain in your database, and the free plugin keeps showing the reports. A ticket left in a Pro status is then displayed as "Pro · To do", "Pro · In progress" or "Pro · To review", is still counted under the "New" view, and can still be moved to "Done" or sent to the trash. Reactivate Pro and everything comes back.

Where do the updates come from?

Glitchpin updates will come from WordPress.org once the plugin is published, like any plugin in the directory. Glitchpin Pro updates are served by Freemius, through your licence. The two channels are independent and never interfere.

All the questions

Coming soon to WordPress.org

One button, one capture, one useful report. That is all it took.

What you are interested in

A confirmation email, then one message on launch day. Unsubscribe in one click.

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